Terms and Conditions

Welcome to Tripoclan.com. By accessing or using our website, you agree to comply with the following terms and conditions (“Terms”). These Terms govern your use of our website and services. Please read them carefully.

1. Definitions

“Company” refers to Tripoclan.com, its affiliates, and subsidiaries.

“User” refers to anyone accessing or using our website or services.

“Services” refer to the travel arrangements provided by Tripoclan.com, including but not limited to tours, accommodations, transportation, and packages.

“Booking” refers to the act of reserving travel services through our platform.

2. General Use

2.1 By using Tripoclan.com, you represent that you are at least 18 years old and possess the legal authority to enter into a binding agreement.

2.2 The website and its content are for personal, non-commercial use only. You agree not to modify, copy, distribute, or reproduce any part of the website without prior written consent from Tripoclan.com.

2.3 You are responsible for maintaining the confidentiality of your account information, including login credentials. Tripoclan.com shall not be liable for any unauthorized access to your account.

3. Booking Terms

3.1 Accuracy of Information: While we strive to ensure all information on the website is accurate, occasional errors may occur. Tripoclan.com is not liable for any inaccuracies, omissions, or typographical errors.

3.2 Pricing: All prices listed on the website are subject to availability and can change without notice. Prices are inclusive of applicable taxes unless explicitly stated otherwise.

3.3 Confirmation: A booking is considered confirmed only upon receipt of full payment and issuance of a confirmation email.

3.4 Payment Terms: Payment must be made as per the schedule provided during the booking process. Non-payment may result in cancellation of your booking.

4. Cancellation and Refund Policy

4.1 Cancellation by User: Cancellations must be communicated in writing. Refund eligibility and amount depend on the specific terms associated with your booking and may include cancellation fees.

4.2 Cancellation by Tripoclan.com: We reserve the right to cancel bookings due to unforeseen circumstances such as natural disasters, political unrest, or supplier issues. In such cases, a full refund or alternative arrangement will be provided.

4.3 Refunds: Refund processing times may vary but are generally completed within 14 business days. Any applicable service fees or taxes are non-refundable.

5. User Responsibilities

5.1 Users are responsible for ensuring that all travel documents, including passports and visas, are valid and up-to-date.

5.2 Users must comply with the rules and regulations of the destinations they visit. Tripoclan.com shall not be liable for any penalties incurred due to non-compliance.

5.3 Any special requirements (e.g., dietary restrictions, accessibility needs) must be communicated at the time of booking. While we will make every effort to accommodate such requests, we cannot guarantee fulfillment.

6. Limitation of Liability

6.1 Tripoclan.com acts as an intermediary between users and third-party suppliers (hotels, airlines, transportation providers, etc.). We are not liable for any direct, indirect, or consequential damages resulting from the actions of these third parties.

6.2 Our liability is limited to the amount paid for the specific service in question.

7. Intellectual Property

7.1 All content on Tripoclan.com, including text, images, logos, and software, is the property of Tripoclan.com and is protected by copyright laws. Unauthorized use is strictly prohibited.

7.2 Users may not use any trademarks, service marks, or logos displayed on the website without prior written permission.

8. Privacy Policy

8.1 By using our services, you agree to the collection and use of your information in accordance with our Privacy Policy.

8.2 We take reasonable measures to protect user data but cannot guarantee absolute security.

9. Governing Law and Dispute Resolution

9.1 These Terms are governed by the laws of [Jurisdiction], without regard to conflict of law principles.

9.2 Any disputes shall be resolved through arbitration in accordance with the rules of [Arbitration Institution]. The decision of the arbitrator shall be final and binding.

10. Modifications to Terms

10.1 Tripoclan.com reserves the right to modify these Terms at any time. Users will be notified of significant changes through email or website updates.

10.2 Continued use of the website after modifications constitutes acceptance of the revised Terms.

11. Force Majeure

11.1 Tripoclan.com shall not be held liable for delays or failures in performance caused by events beyond our reasonable control, including natural disasters, strikes, or governmental actions.

12. Contact Information

For any questions or concerns regarding these Terms, please contact us at:

Email: hello@tripoclan.com
Phone: 9102 03 9102
Address:

82/3 Ground Floor,
Sector-1, Pushp Vihar,
New Delhi, 110017

By accessing or using Tripoclan.com, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. We thank you for choosing Tripoclan.com for your travel arrangements.